Security skills
Basic etiquette and etiquette required by security guards of Kunshan Security Company
Security etiquette
As the spokesman for maintaining public order, the security guards constantly improve their moral quality and cultural literacy by strengthening the training and management of their etiquette and etiquette, and train their consciousness of performing duty according to law and in a civilized manner, so as to establish a good window image for the client units.
Civilized diction
The security guard must be kind, keep smiling, have a friendly tone and speak appropriately when talking with others on duty. For example, when checking and verifying, the security guard should say, "Please show your ID card"; When registration is required, say "please register"; If the other party is not friendly, say "please don't be angry, speak well"; When the other party expresses his/her gratitude, he/she should say, "You are welcome, this is what we should do" and so on.
Sit in a generous manner
When security guards are on duty, they should sit in a relaxed, natural and generous manner; At the same time, the upper body should be straight, do not bend over, do not hang your shoulders, shake your legs, lift your feet, or shake your body. Your knees should be close together, and your hands should not help or pull tables and chairs at will; When talking with others, you should sit upright and look at each other squarely, looking energetic.
Standing modestly
When standing on duty, you should keep your stomach in, your waist straight, your chest straight, your shoulders flat later, and your arms droop naturally to keep your body upright, giving a relaxed and natural feeling and reflecting the majestic posture of the security guard. Do not stand leaning from side to side, with your back protruding.
Stable walking
When walking, keep your body upright, keep your head straight, look straight ahead, and move your legs forward rhythmically. The pace should be natural and steady. Observe the traffic rules when walking in public places; Courtesy between pedestrians; Stand aside when talking with others; Don't walk with each other shoulder to shoulder; When walking in uniform, do not eat, smoke or put your hands in your pants pockets.
Conversation Nature The security guard should be sincere and generous, kind and natural, and speak in a peaceful manner in any conversation. Be careful to use polite language when greeting. Never put on airs, talk loudly and shout loudly.
The behavior of security guards reflects the spiritual outlook and quality cultivation of security guards, and is also the specific requirements of the professional ethics of security guards. Good behavior is of great significance for shaping a good image of the security team, winning the full trust of customers, and displaying the company's image.
